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Delivery Information

Shipping & Delivery

At JMK Link we understand the importance that your order is delivered in a timely manner and with the utmost care, that is why we use DHL, FedEx  Or our company Private courier Service with signature required. If no one is home your delivery will normally be redirected to the Local UK  Post Office for collection over the counter with Photo ID. Please note that bulky deliveries over 5kg and in a few areas where it is not possible to redirect to the post office, the parcel may instead be held at the local courier depot.

Normal dispatch time for orders that are in stock is within 2 to 3 business days from the time of order.  Please note this a guide only and may take longer following  public holidays or other periods of high volume.

Orders including items not in stock will normally be shipped on the same day the items return to stock. Any items not in stock are automatically back ordered and a notification will be sent by email should that delay be extensive. Delays which the supplier estimates are expected to exceed 8 business days will be notified by email.

Where possible our warehouse will try and use recycled cartons for our deliveries, just as safe and sturdy as a new carton but more friendly on the environment.


You will be notified by email once your order is dispatched, shipping details will be supplied in the email so you can track your order online.

To confirm someone will be home to accept the delivery, the courier company will contact you to arrange a delivery day.

Our courier driver will require a signature on delivery, so someone must be home to sign for the delivery.

If you are not present, a family member or friend can sign on your behalf.

If no one is home, a calling card will be left in your letter box with the courier's contact details.

You will need to contact them to reschedule another delivery day.

Insurance during transit

All our products are fully insured for damages during transit. If your product is damaged on arrival, notify us immediately and we will organize a replacement for you. If the damage is clearly visible on arrival, please make a note of this on the delivery docket when signing for the delivery.

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Company Registration Number: 09839608 VAT Registration Number: GB229651295